Company: JOLGG Group Pty Ltd
ACN: 659 776 593
Last Updated: 21/04/2025
Applies to: All employees, contractors, directors, and subsidiaries of JOLGG Group Pty Ltd

1. Code of Conduct Policy

Purpose:
To set standards of professional behaviour expected from all team members.

We will:

• Act with integrity, honesty, and fairness.

• Comply with all applicable laws and company policies.

• Avoid conflicts of interest and report unethical behaviour.

• Maintain confidentiality of company and client information.

• Treat all individuals with respect and without discrimination.

2. Work Health and Safety (WHS) Policy

Purpose:
To ensure a safe and healthy working environment in accordance with the Work Health and Safety Act 2011 (NSW).

We will:

• Eliminate or minimise risks as far as reasonably practicable.

• Regularly assess hazards and implement controls.

• Provide WHS training and consultation.

• Report and investigate incidents promptly.

• Promote mental health and wellbeing.

3. Environment & sutsainability Policy

Purpose:
To promote sustainability and minimise environmental impact.

We will:

• Innovate our operational practices where practicable to improve on our business sustainability.

• Comply with environmental regulations.

• Reduce waste and energy use across operations.

• Promote recycling and sustainable procurement.

• Work towards minimising our Scope 1 and 2 emissions.

• Work closely with our suppliers and subcontractors on Scope 3 emissions.

• Encourage environmental awareness among employees.

4. Equal Employment Opportunity (EEO) Policy

Purpose:
To foster a workplace that is inclusive, diverse, and free of discrimination or harassment.

We will:

• Not discriminate based on gender, age, race, religion, disability, or background.

• Apply merit-based hiring, promotions, and training.

• Apply a zero tolerance for bullying, harassment, or victimisation.

• Make accessible complaint and grievance procedures.

5. Privacy and Data Protection Policy

Purpose:
To protect the personal and sensitive information of employees, clients, and third parties.

We will:

• Comply with the Privacy Act (Cth) and Australian Privacy Principles (APPs).

• Collect only necessary data, store it securely, and destroy it when no longer needed.

• Ensure transparency in data handling practices.

• Restrict access to authorised personnel only.

6. Anti-Bribery and Corruption Policy

Purpose:
To ensure ethical conduct in all business dealings.

We will:

• Prohibit all forms of bribery, kickbacks, or facilitation payments.

• Report any suspected misconduct or coercion.

• Maintain transparent financial records.

• Apply due diligence when working with third parties.

7. IT and Communications Policy

Purpose:
To govern the use of technology and communications tools in the workplace.

We will:

• Ensure company devices and emails are for authorised business use.

• Not allow inappropriate, offensive, or illegal content.

• Protect our operations where practicable against data breaches, malware, or unauthorised access.

• Maintain secure passwords and two-factor authentication where possible.

• Obtain any required consent before recording conversations or calls.

8. Conflict of Interest Policy

Purpose:
To avoid situations where personal interests conflict with company interests.

We will:

• Ensure our employees declare any personal or financial interest that may affect decision-making.

• Avoid outside business interests that may compromise integrity.

• Remove oneself from decisions where a conflict exists.

9. Social Media and Public Communications Policy

Purpose:
To protect the company’s reputation and ensure responsible use of public platforms.

We will:

• Not disclose confidential or sensitive information.

• Not represent the company without authorisation.

• Implement controls as required to ensure personal social media use does not damage the company’s image.

• Ensure all media inquiries are directed to the company’s authorised spokesperson.

10. Document and Records Management Policy

Purpose:
To ensure proper handling, storage, and retention of business records.

We will:

• Follow required document retention periods.

• Provide / Obtain secure storage facilities for records and undertake regular backups.

• Only destroy records via secure, legal means.

• Maintain audit trails for critical records.

11. Training and Development Policy

Purpose:
To support employee growth and capability development.

We will:

• Provide regular training to our employees based on role and any applicable regulatory needs.

• Encourage professional development and upskilling.

• Track attendance and outcomes of training programs.

12. Grievance and Complaint Policy

Purpose:
To ensure a fair and confidential process for handling complaints.

We will:

• Encourage Employees to raise concerns without fear of retaliation.

• Ensure all grievances are handled promptly, fairly, and impartially.

• Provide escalation pathways available as required.

• Maintain documentation of any grievance resolution process.

13. Whistleblower Policy

Purpose:
JOLGG Group Pty Ltd is committed to high standards of integrity, accountability, and transparency. This policy ensures that individuals can report misconduct safely and anonymously, without fear of reprisal, in accordance with the Corporations Act (Cth).

We will:

• Ensure whistleblower protection applies when a person makes a disclosure about any of the following:

  • Misconduct or improper conduct (e.g. fraud, bribery, corruption)

  • Breach of legal or regulatory obligations

  • Unsafe work practices or serious WHS breaches

  • Environmental violations

  • Dishonest, unethical, or oppressive behaviour

  • Concealment of any of the above

  Note: Personal grievances (e.g. interpersonal conflicts) are not covered unless they include a systemic issue or retaliation for whistleblowing.